Bug Report Triage Checklist Template

Receive, triage, fix, and verify bug reports with a structured resolution process.

This free it checklist template includes 6 tasks organized into 2 sections. Use it to streamline your bug report triage process.

Intake & Triage

  1. Document the bug report

    Capture all details about the bug including steps to reproduce, expected vs actual behavior, and environment info.

    • Bug Title (required)
    • Steps to Reproduce (required)
    • Severity (required) — Options: Critical, High, Medium, Low
    • Reported By (required)

  2. Reproduce and verify the bug

    Attempt to reproduce the bug in a test environment. Confirm whether it's a valid issue and gather any additional context.

    • Reproducible? (required) — Options: Yes - Consistent, Yes - Intermittent, Could Not Reproduce, Not a Bug
    • Investigation Notes

  3. Assign to developer

    Assign the bug to the appropriate developer or team based on the area of the codebase affected.

    • Assigned Developer (required)
    • Ticket / Issue Link

Resolution

  1. Implement fix

    Develop and test the fix. Include details about what was changed and why.

    • Fix Description (required)
    • PR / Commit Link

  2. QA verification

    Verify the fix resolves the original issue and hasn't introduced any regressions.

    • Verification Result (required) — Options: Passed, Failed - Needs Rework, Partial Fix
    • Verified By (required)

  3. Close and notify reporter

    Close the bug ticket and notify the original reporter that the fix has been deployed.

    • Reporter notified (required)
    • Resolution Date (required)